Under review

Issues with any Remote Sessions originated from Guest

VantTech 2 years ago updated 2 years ago 1
ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

I established a remote session with Computer A, then from Computer A I open a RDP session to Server A.
Anything I type on Computer A e.g. passwords, special characters, Uppercase etc is fine.
If I try to type anything into the RDP session with Server A it all goes lowercase AND it does not take special characters etc.
So in Computer A typing P@$$w0rd in notepad is ok but typing same thing in Server A through RDP from Computer A comes out as p244w0rd

Keyboard Shortcuts also not working, so Ctrl+C Ctrl+V or any other keyboard shortcut won't work either.

In my case all clients are up-to-date and I have tested this like follows.
My Computer: Windows 10 Professional for Workstations
Connectwise Version: 19.xx.xx
Client(ComputerA): Windows 10 Professional for Workstations, Windows 10 Enterprise , Windows Server 2012 R2, Windows Server 2016.