Our users occasionally report that the Windows key is stuck on the host computer after using it in a remote control session. Windows will act like the key is still being held even outside a remote control session. Pressing the Windows key a few times solves the 'stuck' key.
Problem can occur after using the Windows key in a remote session to launch Explorer (Win + E) for example.
This problem started to occur after upgrading to 19.0.23665.7058
Host computers are running Windows 10 1809 October 2018 Update x64
Customer support service by UserEcho