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+1
Under review

No PC info in the Info Frame

Matt Quoterush 2 years ago • updated by omer 2 years ago • 1

When looking at the interface, we see all the open sessions in the center, but the frame to the right that usually displays pc/network/user info is not actually populating information. all fields stay blank even after logging into the session with the user.

ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:
omer 2 years ago

We are having the same issue, We called support and they told us to comment on here! This is happening for all our users.

Customer support service by UserEcho