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+1
Under review

No PC info in the Info Frame

Matt Quoterush 2 years ago • updated by omer 2 years ago • 1

When looking at the interface, we see all the open sessions in the center, but the frame to the right that usually displays pc/network/user info is not actually populating information. all fields stay blank even after logging into the session with the user.

ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		omer 2 years ago
    

	
We are having the same issue, We called support and they told us to comment on here! This is happening for all our users.

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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