+1
Under review

No PC info in the Info Frame

Matt Quoterush 2 years ago updated by omer 2 years ago 1

When looking at the interface, we see all the open sessions in the center, but the frame to the right that usually displays pc/network/user info is not actually populating information. all fields stay blank even after logging into the session with the user.

ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:

We are having the same issue, We called support and they told us to comment on here! This is happening for all our users.