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Under review
Establishing Microsoft PPTP connection Kills Control Session
Issue: Connecting to a Microsoft PPTP vpn kills Control session.
OS: Tested and replicated on Windows 7
Reboot resolves Control connection to relay server.
I started noticing issues with this around 2 or 3 updates ago. Our clients are currently on version 19.0.23234.7027
ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:
Customer support service by UserEcho
Are you sure you're not routing traffic through the VPN (default gateway versus split tunneling)? If default gateway, then it would be expected that you'd temporarily lose your connection while it reroutes to your host