1. Bug Reports
  2. Bugs
0
Fixed

ScreenConnector returns a 403 after upgrade

Sean Helling 2 years ago • updated by James Stockwell 2 years ago • 1

Attempting to use ScreenConnector to connect to a host session results in a 403 error. Credentials have been verified and the ScreenConnector extension is installed and active on the server. This was working smoothly prior to upgrading to 19.x.

ConnectWise Control Version:
20.4
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Fixed
		

	
	
	

		Eric Davis 2 years ago
    

	
There's an upgrade for the extension available. If you're still having issues after installing the exe from 1.0.107, let me know.

	











	


		


		

		
    	
 Commenting disabled

    	

		
		
		

		

	












          
          


          


          
          

            

              
Customer support service by UserEcho