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Not a bug
Internet Explorer in Version - 6.9.21870.6964
I am unable to use screen connect as a host in internet explorer. I am using version 6.9.21870.6964.
This is happening on all clients.
Can you help? It just looks like this.
ConnectWise Control Version:
20.3
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:
Commenting disabled
Customer support service by UserEcho
Did you upgrade from a version earlier than 6.8? Since then, IE is no longer supported on anything but the Guest page:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/IE_deprecation_for_6.8_Host_page
Ok that makes sense. We are also having issues with the site loading at all on Edge? Can you help?
Is your version of Edge up-to-date? Earlier versions didn't properly support Grid CSS.
Yes, I am running 44.17763.1.0
I'm on 42, but I don't have any issues using my instance. When you say "not loading at all", do you mean that literally? (That is, there isn't a message?)
I’ve managed to get it working by adding the site into our trusted site list in Internet Options