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Not a bug

Issue with graphics in XP

KirkHenry 2 years ago • updated by Eric Davis 2 years ago • 2

Please see CW ticket number 11530068  and also reference Microsoft KB4487085. Causing control to just show a black screen on connection.

ConnectWise Control Version:
20.3
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Eric Davis 2 years ago
    

	
Thanks for the report, I've registered this issue.

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Not a bug
		

	
	
	

		Eric Davis 2 years ago
    

	
It looks like Microsoft has released a v2 of this update which fixes the problem.

	











	


		


		

		
    	
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