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Waiting for information

Thumbnail Preview does not display fullscreen applications on Windows 10

Nick Jensen 3 years ago • updated by Eric Davis 3 years ago • 1

Windows 10 clients are showing the desktop instead of the fullscreen application in the thumbnail preview. This has been working fine with Windows 7/Windows XP clients in the past.

ConnectWise Control Version:
20.3
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Waiting for information
		

	
	
	

		Eric Davis 3 years ago
    

	
Does this affect any fullscreen application, or just a particular one? If the latter, is it something commonly available so we can try to replicate the issue?

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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