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Reinstall of Windows Client 6.6 to Client 6.8 fails on certain computer

2 years ago • updated by 2 years ago • 1

Hi there,

We recently upgraded from v6.6 to v6.8 and I started the process of upgrading the clients. I'm noticing that about 1/3 of my persistent clients (so, 200-ish of the clients) are not upgrading. What I see on the control end is that the old client is uninstalled, the new client attempts to upgrade, and then the old client reconnects, still as version 6.6. Anyone else seen this issue?

ConnectWise Control Version:

20.2

Server Affected:

Host Client Affected:

Guest Client Affected: