Under review

Programs and Features shows up then doesn't show up

ShawnG 3 years ago updated 3 years ago 2

After installing the automate agent, screenconnect shows up in the Programs and Features. If a user goes and uninstalls it, we (the MSP) can right click the machine in Automate and click "Redeploy". That will fix it but it doesn't show up in Programs and Features anymore. We want the option to disable this from showing up in the control panel programs and features.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

This sounds more like a problem with how Automate deploys Control, rather than an issue with Control itself. Have you already contacted Automate support?

Yes, they said it's a Control issue.