When create new session, trying to send invite via email tab on the host not going anywhere.
Solved (kinda). It has to do with the email settings on your instance. I was given these instructions after opening a support request. They did have to remove my instance's IP address from an RBL list (www.abusix.ai). Apparently, the default email delivery was sent "anonymously". Not sure how their SMTP gateway got away with that for so many years. I suggested to them to use a subdomain similar to how they set up our cloud account web host page.
Since the first option will NEVER work (the default settings) here is:
Create gmail account
Enable less accesshttps://www.google.com/settings/security/lesssecureappshttps://accounts.google.com/displayunlockcaptchaImmediately set up ScreenConnect email... Admin... Mail... Mail ConfigurationSend from server through an SMTP Relay server: smtp.gmail.comPort: 587Use SSL: CheckedUse email account credentials: Your gmail address and passwordDefault from address: Your gmail address
Customer support service by UserEcho