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With iOS v12, the iOS client prompts for login and two factor authentication every time I open the app on my iPhone.

eNet 3 years ago • updated by Eric Davis 3 years ago • 1

On iOS 12, the iOS client prompts for login and two factor authentication every time I open the app on both my iPhone or iPad. It does not seem to honor the trust this device checkbox since upgrading to iOS 12.


ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:
Waiting for information
Eric Davis 3 years ago

Could you tell us the app version and 2FA provider?

(Also, if you haven't done so already, I would encourage you to contact support for interactive assistance: https://www.connectwise.com/services/support)

Customer support service by UserEcho