1. Bug Reports
  2. Bugs
0
Not a bug

SentinelOne; Updating Access Agents, SentinelOne Quarintened and Kill the installer, After contacting Continuum Security I was informed that they are cautining Partners about updating Screen Connect agents because they have seen comprised agents .

RT-TPL 3 years ago • updated by anonymous 3 years ago • 2

SentinelOne; Updating Access Agents, SentinelOne Quarintened and Kill the installer, After contacting Continuum Security I was informed that they are cautining Partners about updating Screen Connect agents because they have seen comprised agents .

ConnectWise Control Version:
20.1
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    

    

    
    Answer
    
    

    

    

		
            
            



  	
	



	
	
	

	

    

	

	



	
	
	
 Answer

	
	

	
		

	        Not a bug
		

	
	
	

		anonymous 3 years ago
    

	
Hi All,




I contacted the Continuum Security Support Team about this report, and discovered the initial claim was not accurate. Below is the response I received. 




On Thu, 27 Sep at 8:57 AM , *Continuum Partner Support <securitypartnersupport@continuum.net> wrote: 


Hi Kirsten,


Please contact me regarding this situation.




It is not a Connectwise Screen Connect issue.


I would like to get the version number and hash of your version so we can white list and avoid any further alerts.


Thank you, 


Continuum Security Support Team


Ticket: https://support.carvir.net/helpdesk/tickets/156326 




Laura Casey | Manager, Threat Team Operations

Continuum

I have supplied the necessary files to begin the whitelisting process. This is now dependent on their end.

	











	


            
		
    	

    

    

    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Eric Davis 3 years ago
    

	
Thanks for the report. A member of our team has reached out to Continuum. I'll update here when we have more information.

	











	





  	
	



	
	
	

	

    

	

	



	
	
	
 Answer

	
	

	
		

	        Not a bug
		

	
	
	

		anonymous 3 years ago
    

	
Hi All,




I contacted the Continuum Security Support Team about this report, and discovered the initial claim was not accurate. Below is the response I received. 




On Thu, 27 Sep at 8:57 AM , *Continuum Partner Support <securitypartnersupport@continuum.net> wrote: 


Hi Kirsten,


Please contact me regarding this situation.




It is not a Connectwise Screen Connect issue.


I would like to get the version number and hash of your version so we can white list and avoid any further alerts.


Thank you, 


Continuum Security Support Team


Ticket: https://support.carvir.net/helpdesk/tickets/156326 




Laura Casey | Manager, Threat Team Operations

Continuum

I have supplied the necessary files to begin the whitelisting process. This is now dependent on their end.

	











	


		


		

		
    	
 Commenting disabled

    	

		
		
		

		

	












          
          


          


          
          

            

              
Customer support service by UserEcho