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iOS 12 not able to login to CW.

Al Perez 3 years ago updated by Eric Davis 3 years ago 2

My iPhone updated to ios12 and now I am not able to login.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

I see you merged these two problem reports. Mine is different in that I am able to login and use the iOS app. But it does not remember me when I open the app again and I have to log back in. It does not seem to honor the trust this device checkbox.

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Could you elaborate? Do you see any error messages?


(edit) On second thought, you're right - probably better to keep these reports separate.