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Blank Screen shown when connecting to Win7 PC. Client version 6.7.19388.6796

erikhelg 3 years ago updated 3 years ago 3

Standard Intel Video on client PC.  Tried uninstalling and reinstalling multiple times.

Trying to test this solution to connect to all the client systems at this site but they are all running the same versions of Win7.  Does us no good if it's just a blank screen.  

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

To help with replication, could you tell us the specific version of the video driver and OS?

Waiting for information

Trying to get access back into the system to get you the exact info you requested.  May take another day for that but will have it for you here soon.