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MacBundleDownload is not working on 6.7.19388.6796

Alexis M Gonzalez 3 years ago • updated by Eric Davis 3 years ago • 1

I installed version 6.7.19388.6796 on my Mac OS 10.13.6 machine running screenconnect server. When I try to access a remote session, I get a system dialog stating that there is no app available to open relay://my.correct.ip.address...


I see the SC going to the correct page where the app should be downloaded but it never starts to do so.


The only workaround I have to work right now is leaving the previous version client installed (6.6) and it automatically launches normally.


ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Started
		

	
	
	

		Eric Davis 3 years ago
    

	
We're sorry for the trouble. This is a known issue that development is actively working on. Check the Output Stream in the forum for release news: https://controlforum.connectwise.com/yaf_topics9_Output-Stream.aspx
(I'll also update here when a fix is available.)

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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