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Not a bug

keyboard shortcut Alt + U doesn't work v.6

Kriss Ebersold 3 years ago • updated by Eric Davis 3 years ago • 4

Need this shortcut to access hidden menus in POS software

ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Waiting for information
		

	
	
	

		Eric Davis 3 years ago
    

	
I tested this and didn't have any problems with that key combination.
Do you have any more information that might help us replicate the issue? For example, the host and guest operating systems?

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Kriss Ebersold 3 years ago
    

	
Thank you for looking into this. Further examination may have revealed a bug in our software that was preventing the key combination to work properly. Thank you for your time and you may consider this case closed. 

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Eric Davis 3 years ago
    

	
Happy to help. Glad you found the cause.

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Not a bug
		

	
	
	

		Eric Davis 3 years ago
    

	

	











	


		


		

		
    	
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