
0
Planned
Trust this device not working on Android app
Server version: 6.6.17808.6681
Android App version: 6.4.1.16333.6606
2FA is enabled, Trust this device works on PC and iOS /iPad/ but not on Android /Galaxy S8/, the server asks by every login for the one-time password
ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:
Answer

Waiting for information
Thanks for reporting this issue. Unfortunately I have not been able to replicate the behavior with the Android app.
What form of 2FA are you using? Is it an email or another provider (perhaps an authenticator)?

Answer
Planned
Ah, thanks for that extra bit of info.
I am glad to report that I was able to replicate the behavior and I have registered it as a defect.
Customer support service by UserEcho
Ah, thanks for that extra bit of info.
I am glad to report that I was able to replicate the behavior and I have registered it as a defect.