Under review

Connectwise control not working with Ryzen 5 2400G APU drivers

dcalanchini 3 years ago updated 3 years ago 1

With all Ryzen 5 APU drivers, I just get a blank screen when trying to connect.  Happens on multiple machines All with the Ryzen 5 2400 APU/GPU


Win10 Pro fully updated

Ryzen 5 2400g CPU with GPU on die

Asus Prime B350+ MB

Samsung SSD  Evo 860

16GB Ram

I sell tons of these machines and screen connect won't work with them, I have to use the default microsoft VGA driver which sucks.

I have tried several previous driver versions and none of them work.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

FYI - RD works, I can still send commands like reboot and such through SC, and use the command line, but no video