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Fixed

6.5.15743.6551 Client not compatible with Server 2003

cdsdave 4 years ago • updated by Ben Burner 3 years ago • 4

After reinstall of Client from 6.4 and update to 6.5, the Windows Server 2003 32-bit ScreenConnect Service will not start.

"The ScreenConnect Client service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, For example, the Performance Logs and Alerts service."

ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    

    

    
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	        Fixed
		

	
	
	

		Ben Burner 3 years ago
    

	
This issue should be resolved in the 6.5 stable release

	











	


            
		
    	

    

    

    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Planned
		

	
	
	

		Ben Burner 4 years ago
    

	
Good afternoon,

We previously registered an issue with development regarding this behavior in 6.5. The issue is under investigation and should be resolved prior to the release of 6.5 stable.

Regards,
Ben

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Gary Smith 4 years ago
    

	
Have same problem on 2003, XP and Win 7 PCs.  It also killed access to most macs until Java 6 was installed.

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Started
		

	
	
	

		Ben Burner 4 years ago
    

	
The 2003/XP/Win7 and Java 6 issues should be resolved in the forthcoming stable release of 6.5.

	











	





  	
	



	
	
	

	

    

	

	



	
	
	
 Answer

	
	

	
		

	        Fixed
		

	
	
	

		Ben Burner 3 years ago
    

	
This issue should be resolved in the 6.5 stable release

	











	


		


		

		
    	
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