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Fixed

6.5.15743.6551 Client not compatible with Server 2003

cdsdave 3 years ago • updated by Ben Burner 3 years ago • 4

After reinstall of Client from 6.4 and update to 6.5, the Windows Server 2003 32-bit ScreenConnect Service will not start.

"The ScreenConnect Client service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, For example, the Performance Logs and Alerts service."

ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Fixed
Ben Burner 3 years ago

This issue should be resolved in the 6.5 stable release

Planned
Ben Burner 3 years ago

Good afternoon,


We previously registered an issue with development regarding this behavior in 6.5. The issue is under investigation and should be resolved prior to the release of 6.5 stable.


Regards,

Ben

Gary Smith 3 years ago

Have same problem on 2003, XP and Win 7 PCs.  It also killed access to most macs until Java 6 was installed.

Started
Ben Burner 3 years ago

The 2003/XP/Win7 and Java 6 issues should be resolved in the forthcoming stable release of 6.5.

Answer
Fixed
Ben Burner 3 years ago

This issue should be resolved in the 6.5 stable release

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