Under review

Closing session while recording video stops video from rendering.

Frank 4 years ago 0

Steps to recreate: 

  1. start a new session
  2. begin recording a video clip
  3. close the session window

These steps cause the recorded video to not render (it is a video file that is the correct length, but is all black).

Version: 6.4.15002.6500

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected: