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Under review

Closing session while recording video stops video from rendering.

Frank 4 years ago • 0

Steps to recreate: 

  1. start a new session
  2. begin recording a video clip
  3. close the session window

These steps cause the recorded video to not render (it is a video file that is the correct length, but is all black).


Version: 6.4.15002.6500

ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			
		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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