iOS guest can not view shared desktop of a meeting

Chris Taylor 4 years ago updated by Ben Burner 4 years ago 4

iOS Guests joining a meeting can not see the shared desktop or application. They only see the Status and Functions menus. iOS user that login can join the meeting and view as expected Tried this on both an iPad running 9.3.5 and iPhone running 10.3.3.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:
Waiting for information

Thanks for the report!

Just to help our testing, what model of iPad and iPhone(s) have you seen this behavior with?  (ie iPhone 6, 5s, etc)

iPad A1430 (3rd Gen), iPhone A1633 (6s). I don't have access to a newer iPad to test with.


Good afternoon,

The issue you describe had been previously registered with development. While I'm unable to offer an ETA at this time, the anomalous behavior should be resolved in the next release of the iOS app.



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