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Not a bug
When connecting to a terminal server session the clients mouse control becomes erratic
ConnectWise Control Version:
1
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:
Answer
Waiting for information
Good morning Darrell,
Please update this thread with a more specific description of the behavior you're experiencing when connected to a terminal server, including:
1) Terminal server operating system on which this behavior occurs
2) Does the number of users connected to the terminal server affect the behavior?
3) Does the behavior persist across a variety of host environments, or does it occur when hosting from a specific environment?
Cheers,
Ben
Answer
Not a bug
This behavior has not replicated in testing. Marking post as not a bug. Please update this thread with additional information if the behavior continues to present itself after upgrading server/clients to the latest 6.5 release of ConnectWise Control.
Commenting disabled
Customer support service by UserEcho
This behavior has not replicated in testing. Marking post as not a bug. Please update this thread with additional information if the behavior continues to present itself after upgrading server/clients to the latest 6.5 release of ConnectWise Control.