
0
Known issue
Linux: Window decorations missing with KDE, Cinnamon

When I connect to a Linux system with KDE or Cinnamon as desktop environment the decorations of the windows (frame, buttons, etc.) do not get displayed.
ConnectWise Control Version:
1
Server Affected:
Host Client Affected:
Guest Client Affected:
Commenting disabled
Customer support service by UserEcho
Thanks again for the report, this is due to an issue within Java's capturing robot being unable to capture layered windows.
There's a bit more information here: http://forum.screenconnect.com/yaf_postsm33806_Display-issues-with-Ubuntu-16-04.aspx#post33806