Known issue

Linux: Window decorations missing with KDE, Cinnamon

Matthias Henze 4 years ago updated by Ben Burner 4 years ago 2

When I connect to a Linux system with KDE or Cinnamon as desktop environment the decorations of the windows (frame, buttons, etc.) do not get displayed. 

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

Thanks again for the report, this is due to an issue within Java's capturing robot being unable to capture layered windows.

There's a bit more information here: http://forum.screenconnect.com/yaf_postsm33806_Display-issues-with-Ubuntu-16-04.aspx#post33806

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