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Not a bug

Asking for consent when turned off.

Jbo 3 years ago • updated by Ben Burner 3 years ago • 2

Latest version 6.3.13446.6374.


When my techs connect to a unattended machine it ask for consent even though it's turned off in the settings. This was not an issue in previous version.

ConnectWise Control Version:
1
Server Affected:
Host Client Affected:
Guest Client Affected:
Waiting for information
Ben Burner 3 years ago

Good morning,


Can you confirm your techs are assigned to a role that includes the HostSessionWithoutConsent permission for AccessSessionGroups scope? Which access permissions have you added to your tech role?


I've so far been unable to replicate this behavior in 6.3.13466; when I log in as a host with the HostSessionWithoutConsent permission, I am able to join access sessions without first being granted explicit consent, as expected.


Regards,

Ben

Not a bug
Ben Burner 3 years ago
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