1. Bug Reports
  2. Bugs
0
Not a bug

Asking for consent when turned off.

Jbo 4 years ago • updated by Ben Burner 4 years ago • 2

Latest version 6.3.13446.6374.


When my techs connect to a unattended machine it ask for consent even though it's turned off in the settings. This was not an issue in previous version.

ConnectWise Control Version:
1
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Waiting for information
		

	
	
	

		Ben Burner 4 years ago
    

	
Good morning,

Can you confirm your techs are assigned to a role that includes the HostSessionWithoutConsent permission for AccessSessionGroups scope? Which access permissions have you added to your tech role?

I've so far been unable to replicate this behavior in 6.3.13466; when I log in as a host with the HostSessionWithoutConsent permission, I am able to join access sessions without first being granted explicit consent, as expected.

Regards,
Ben

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Not a bug
		

	
	
	

		Ben Burner 4 years ago
    

	

	











	


		


		

		
    	
 Commenting disabled

    	

		
		
		

		

	












          
          


          


          
          

            

              
Customer support service by UserEcho