+3
Not a bug

ConnectWise View - Launch View Required Permissions?

Max 2 years ago updated by Dee Cater (Product Marketing Manager) 2 months ago 1

Hello,


I can launch ConnectWise View from my browser (option is available), however other users inside of my ConnectWise Console cannot (No Option Available). What permission level does a user need to create a View Session? It would be nice to have a toggle box for this permission so it can be assigned to non-technical user accounts that just need this feature.

Answer

Answer
Not a bug

I'm assuming you are using ConnectView with Automate? If this is the case, this issue has been fixed with the launch of the ConnectWise View integration with ConnectWise Automate.

Answer
Not a bug

I'm assuming you are using ConnectView with Automate? If this is the case, this issue has been fixed with the launch of the ConnectWise View integration with ConnectWise Automate.