It is possible to manually adjust the session quality to improve performance. If you're looking for the session quality to automatically adjust based on bandwidth, latency, etc. then you may want to add your vote to
Recordings do capture the mouse cursor and its movements. Capturing sound is another request registered here:
Let me know if you have any questions.
the ability to adjust quality / FPS etc. and to have the recording also capture the MOUSE movement.
Include sound if available.
Customer support service by UserEcho