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Closed

Notes Grayed Out

smecke 6 months ago updated by Rishikesh Gajul (Product Manager) 6 months ago 1

I am trying to add notes to the desktops, but the notes feature is not active? How can I make it active?

Available in Version:

Answer

Answer
Closed

Hi Smecke,

It seems user you are trying to does not have permission to add and remove notes. To allow that you need to go to

Admin > Security > Edit Role (to whom you want to provide this ability) > check "AddNoteToSession"

You also can check "RemoveNoteFromSession" which will allow user to delete the note too. If you leave it unchecked will provide only 'add note' ability to user.

Hope this helps !!

Answer
Closed

Hi Smecke,

It seems user you are trying to does not have permission to add and remove notes. To allow that you need to go to

Admin > Security > Edit Role (to whom you want to provide this ability) > check "AddNoteToSession"

You also can check "RemoveNoteFromSession" which will allow user to delete the note too. If you leave it unchecked will provide only 'add note' ability to user.

Hope this helps !!