Pending Review

AMD raspberry pi support

Ian L-F 7 months ago updated by Michael Best 1 month ago 6

I'd like to see you folks support Ubuntu on a Rasperry Pi

Available in Version:

We'd also find this useful.  We have a fleet of Pi's running Raspbian out on customer sites. We can rarely connect inbound to the network they're on, but they can connect out.  We need to be able to access GUI on the Pi for remote support and diags. 

I'm running a few desktop web browser/printing kiosks with Ubuntu 20.04 for our warehouse on Raspberry Pi4s, which is arm64/AArch64, so a deb built for this platform would be very useful.  I don't know what your build platform is, but it should be possible to setup build environments with docker/qemu or other virtual machine systems. 

Kernel "uname -a": Linux localhost 5.8.0-1016-raspi #19-Ubuntu SMP PREEMPT Tue Feb 9 20:12:43 UTC 2021 aarch64 aarch64 aarch64 GNU/Linux

I was able to get the java based remote access agent installed with the ConnectWiseControl.ClientSetup.sh which wanted java5-runtime as a prerequisite, which was satisfied with installing openjdk-8-jre I was able to install and connect to the remote machine.

Can you provided step-by-step instructions used to get this working?

The full details got held for moderation, and might appear later.

I went into ConnectWise Control

  • click Build
  • Select Mac/Linux (.sh)
  • Copy URL
  • ssh to Raspberry Pi 4 running Ubuntu 20.04
  • wget "URL" -O ConnectWiseControl.ClientSetup.sh
  • chmod +x ConnectWiseControl.ClientSetup.sh
  • sudo apt install -y openjdk-8-jre
  • sudo ./ConnectWiseControl.ClientSetup.sh

For the support session client, I tried downloading it and it comes in jnlp format, and so the icedtea-netx package is required to run it, but I didn't try it, I was more interested in the remote access client.

  • sudo apt install -y icedtea-netx
  • javaws ConnectWiseControl.Client.jnlp