+8
Pending Review
Pinned/Favorited Hosts
It would be great if we had the ability to pin certain machines to a section of the ScreenConnect web app (i.e. top section of the host list). I often have to access a batch of machines for a few days, then access a different batch of machines. Searching for them works well, but it would be great if I could simply double click on pinned/favorited hosts right from the host list.
Thanks for your consideration!
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Duplicates 3
Customer support service by UserEcho
I Agree with this. My previous vendor did that for us because they didn't have as many features. With all of your features, I can see why everything is not a small icon at the top of the screen. But setting our favorites would be nice.
Would also like to do this on a per tech basis. Or better yet have a couple of templates for it. Such as one template/group would see these pinned items as there favorites, and Admin templates might see these. Then after initial setup, we could change to customize to our own liking.
Also, what is the deal with that grey bar that opens with every session? Can we not disable or hide that? I see no purpose in that other than being in the way.
The banner is there to inform a guest that his/her machine is currently being controlled. To disable it, review the article below
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Disable_the_connection_banner
I'd 2nd this.
I tried to setup a SessionGroup to solve the Recently accessed listing, hoping to use a mixture of LastEventHost = $USERNAME, and LastEventType = 'InitiateJoin' and LasttEventTime > $@DAYSAGO, but couldn't find any suitable reference properties. Perhaps the team can provide a suitable Session Group example.
I think the Favourites could easily be achieved by setting CustomPropertyN and creating a suitable SessionGroup - but again, for simplicity it would be nice to have this built in.