I have tried several times to use remote printing and can't get it to work. I worked with support and was told some printers don't work. (Dell 2330dn on both sides)
I had to get this to work so instead of using ScreenConnect for this one user I'm using AnyDesk which worked in minutes.
You need to get this working so users don't have to use alternative products that do work.
Customer support service by UserEcho