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Pending Review

Prompt user for permission for remote support per host

ebarrette 6 months ago 0

Hello,

I would like the ability to set up a user permission to start support session on unattended hosts, but per host.  Right now this exists as a global setting, outlined in the below article.

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Prompt_guest_for_consent_before_connecting_to_a_remote_machine

I work with clients with disabilities, some of which have difficulty typing or following directions.  So installing the app or getting to a session can be difficult with the download.  Once we get the unattended installer on, it's very easy to give support.  I'd like though, to be able to post a liability waiver to these clients.  

I also support servers and employees that I need unattended access to with no popups.  Making this feature available to be a per host would alleviate this issue.

Thank you,

Eric

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