+1
Pending Review
Ability for hosts to report on their own sessions without needing to be Admins
There is currently no way for a host to report on his session activity without being an administrator in the system.
Customer support service by UserEcho
GoToAssist has done this reporting for years. It lets our team members track how long and with whom they have been supporting each day. Now that we have moved to Connectwise, they are not happy to be missing this reporting.