+10
Completed
A way to see which hosts/users are currently logged in/active.
Partners are requesting a way to be able to see the presence of hosts in the web application including who's logged in, who is actively in session, and who is idle.
User Story:
Partner already receives alerts when a host connects to or exits a session. Would also like an alert when a user logs in and out of Host page.
Answer
WOW - nice to see this actually became a new feature request... I asked for it years ago... I want this too
Same this would greatly help seeing who is taking up a licence, that may be away from their system.
Answer
Completed
The extension, Tech Roll Call, was recently released (see below). It allows both techs and admins to view a list of online technicians.
Customer support service by UserEcho
The extension, Tech Roll Call, was recently released (see below). It allows both techs and admins to view a list of online technicians.
https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Tech_Roll_Call