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RUN BUTTON doesn't disappear, put it on top of all windows or have it in a folder we can navigate users too. 8 out of 10 users can not find the RUN button after clicking join session. Please make visible or in a specific location.

Robin Hurst 4 years ago • updated by Caitlin M Barnes (Product Manager) 4 years ago • 1

RUN BUTTON doesn't disappear, put it on top of all windows or have it in a folder we can navigate users too. 8 out of 10 users can not find the RUN button after clicking join session. Please make visible or in a specific location.

Caitlin M Barnes (Product Manager) 4 years ago

Hi Robin, 

Can you provide a little more information about your request? It sounds like you're referring to the process a guest needs to go through to join a support session.

Thanks!

Customer support service by UserEcho