+3
Pending Review

Update client without admin

emily.pettitt 2 years ago updated by Paul Youngberg 2 months ago 2

Allow for the ConnectWise Control client (used on support agents' computers to remotely access client computers) to be updated without the agent having local administrator rights to their computer. Update it as a service.

Available in Version:
-1

Hi Emily, 

Are you referring to the access agent? Using the Advanced Configuration Editor, you can set access clients to automatically upgrade when the server has been updated to a new version. 

They're referring to the 'Join Session' app that users are required to download and install to connect to their remote machine (step 4 of Remote access guide - ConnectWise)