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log into pc as another user when pc is locked by an end user

5 years ago • updated by 5 years ago • 2

if a pc is locked by end user, we need to connect to it and log in as another user to work on the pc remotely.

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Hi Judy,

Can you provide a little more information about your request? From the information provided, it appears you'd want to switch logon sessions and continue working on the remote machine. Here's some documentation on switching between logon sessions: https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_client/View_menu/Switch_between_logon_sessions

Thanks!

Under Review