We use SC to allow employees to remotely access their work computers from home. Most employees can see their computer plus several more. As a result, I have checked AccessLockMachineOnConnect to that users do not inadvertently barge into a running session.
However, as admin, I want to be able barge into a running session for support purposes. In order to do this right now, I have to modify the config file by unchecking AccessLockMachineOnConnect, then re-install the app on the PC I want to get into. I can then perform support functions and when I am done, I recheck AccessLockMachineOnConnect and re-install again on the remote machine.
This works, but, it would be desirable to enable an admin to be able to always access a PC without needing to login. Is something like this possible?
Customer support service by UserEcho