What I'd like to do is setup predefined scripts that can be pushed to the client side chat window. I used to work for Plumchoice and they used Bomgar as their remote support platform. When a customer was about to be serviced I was able to push over the Terms of Service, the Malware Disclaimer, and Data Backup Disclaimer. These individual scripts that were pushed to the client side chat window depending on the situation. Can screenconnect mimic this? I have just recently installed chatonconnect and it works perfectly. All I need now is the predefined scripts and I will be over joyed.
Customer support service by UserEcho