+2
Under Review
ScreenConnect needs container-based machine grouping
The way to narrow down machine access for different ScreenConnect accounts works using what's basically SQL language to narrow down machines based on similarities. ScreenConnect should respect the container organization that's in Labtech, or at the very least it should have the ability to create containers and place machines in them.
Customer support service by UserEcho
Use Custom Property 1, 2 etc. LabTech already has this setting.
Dashboard > Config > Integration > ScreenConnect Dashboard
Additional Settings
Customer property for client name
You can have it assign them initially by clicking the "Assign Client Name to Sessions" button.
What I would also like to see is assign Location to Custom Property 2 which is how I use the system.
--Todd