+1
Fixed

View Only in 6.1.12

Hank Anderson 3 years ago updated by Ben Burner 3 years ago 7

I recently updated to ScreenConnect 6.1.12 and it seems to have broken view only settings.

Previously I had this in the Role.xml file
<PermissionEntry xsi:type="SessionOwnershipPermissionEntry" Name="ViewSessionWithoutConsent" AccessControlType="Allow" SessionGroupFilter="AllSessionGroups" OwnershipFilter="OwnedAndUnowned" />

But now it won't connect (without permission) unless I have
<PermissionEntry xsi:type="SessionOwnershipPermissionEntry" Name="HostSessionWithoutConsent" AccessControlType="Allow" SessionGroupFilter="AllSessionGroups" OwnershipFilter="OwnedAndUnowned" />

The issue with that is it removes view only access and let the user have control.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Fixed

The ViewSessionWithoutConsent permission should work as expected in 6.2.12963.


Cheers,

Ben

Not a bug

Good afternoon,


Thank you for reporting this information. I have replicated the behavior you describe in our test environment, and a bug has been registered with development.


Regards,

Ben

I'm having this problem as well and use this feature for multiple users. Hope it gets fixed soon.

Did this ever get looked at? I rolled back to version 6.0.11622.6115 to get this back working.

Answer
Fixed

The ViewSessionWithoutConsent permission should work as expected in 6.2.12963.


Cheers,

Ben