0
Fixed

Gmail cert expired 2017 - Unable to login

Jonathan 3 years ago updated by Ben Burner 3 years ago 3

So its happened again. The gmail cert has expired.


Previous issue 2 years ago.

http://forum.screenconnect.com/yaf_postst6705_No-users-able-to-login.aspx

http://forum.screenconnect.com/yaf_postsm24730_Unable-to-send-mail-via-Gmail-Google-SMTP--Fixed.aspx#post24730


Updated to verison ScreenConnect_6.0.11622.6115_Install but didn't help. Downloaded the latest prealpha ScreenConnect_6.1.12103.6212_Debug.tar.gz but it doesn't yet have the new cert.


/opt/screenconnect/App_Runtime/etc/.mono/certs/CA/tbp-BBDCE13E9D537A5229915CB123C7AAB0A855E798.cer is expired


Was able to download new cert from https://pki.google.com/. Downloaded the Google Internet Authority G2 link.


$ wget https://pki.google.com/GIAG2.crt --no-check-certificate

$ sha1sum GIAG2.crt

d6ad07c6675630f57b927f66be8ce1f768f87948 GIAG2.crt

$ cp GIAG2.crt /opt/screenconnect/App_Runtime/etc/.mono/certs/CA/tbp-d6ad07c6675630f57b927f66be8ce1f768f87948.cer

$ sudo /etc/init.d/screenconnect restart


Email login now works. I don't know if it was necessary to rename cert file.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Planned

Good morning and thank you for reporting this. We've replicated and registered this issue with development. The updated mono certs should be included in the next release of 6.1.


Cheers,

Ben

Answer
Planned

Good morning and thank you for reporting this. We've replicated and registered this issue with development. The updated mono certs should be included in the next release of 6.1.


Cheers,

Ben