Hi since the new client 6.1 I have a system that shows a black screen when being taken over.
The system worked fine with client version 6.0
I've reinstalled version 6.0 no problem.
Reinstalling version 6.1 and the black screen is back.
The client can see my mouse moving when I move it (i can't)
The PC is an Intel Probook G1 laptop with an Intel graphics card and Nvidia as well.
OS Windows 10
Intel HD driver 126.96.36.19983
Customer support service by UserEcho