I'm getting a bit of a weird issue which only occurs when trying to login via screenconnect.
We are using the Cloud hosted version. the client version is 6.0.11622.6115 and our Cloud version is 6.0.11622.6115
When we attempt to login to the box via gui on screenconnect we are met with no ability to interact with the box itself. A quick video is attached.
If we ssh into the box and ‘startx’ the display will begin working correctly until it is rebooted.
Currently the workaround is to configure autologin from boot which works well and allows us
access to everything. However it’s not ideal as these are deployed to customer sites.
The weird thing being is that this issue is not present if you access the display via HDMI.
Customer support service by UserEcho