0
Fixed

Server 2016 - black screen

AGS 3 years ago updated by Ben Burner 3 years ago 1

When we try to connect to a Server 2016 client we receive a black screen.


If we are running version 5.1 client and we are in a hosted Labtech environment do we need to request that our server be upgraded to version 6?

Alex

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Fixed

Good morning,


The Server 2016 black screen issue is resolved in the latest stable build of ScreenConnect, version 6.0.11622. I suggest you request an upgrade to 6.0.


Cheers,

Ben

Answer
Fixed

Good morning,


The Server 2016 black screen issue is resolved in the latest stable build of ScreenConnect, version 6.0.11622. I suggest you request an upgrade to 6.0.


Cheers,

Ben