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blank guest monitor is blocking the remote engineers screen not the local monitor (Quadro GPU)

Daniel Phillips 4 weeks ago 0

User who works from home remotes to his PC that uses a discrete video card, Quadro P1000. The remote session screen gets blanked out instead of the pc in the office. Its working the opposite of the expected behavior. 

We reinstalled Screen connect, tried different drivers for Quadro. 

ConnectWise Control Version:
19.6
Server Affected:
Host Client Affected:
Guest Client Affected: