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Under review

macOS - Can not open "ConnectWise Control Client"

NalaLockspur 1 month ago updated by Caitlin M Barnes (Product Manager) 1 month ago 2

Every time I try to open the control client from the web app, I get this message. I then have to re-download it, unzip it, and execute it by hand. I deleted over 100 of these zip files and unzipped files every week.

ConnectWise Control Version:
20.9
Server Affected:
Host Client Affected:
Guest Client Affected:

To be clear, it will not run the previously downloaded client. Sometimes it will run the client, sometimes I have to redownload it

Can you please provide a screenshot of the error message? Thanks!