Under review

SMTP Broken with Gmail

IsaacL 3 months ago updated by Simon (Annet) 3 months ago 1

When trying to send a test email with the Gmail settings, using port 587 with the "Use SSL" checkbox checked, I'm getting this error on a on premises self hosted instance of 20.6.28954.7473:

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Must issue a STARTTLS command first. f15sm4228249qka.120 - gsmtp

Any ideas?


ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

I'm getting this too. I tried Outlook but got the same result. I was overjoyed when I saw that the Advanced SMTP Settings extension was fixed, but turns out it's now broken somewhere else...