0
Under review

The process was terminated due to an internal error in the .NET Runtime

vic13 3 months ago 0

ScreenConnect server running on Windows 10 machine crashed today.  In the Windows Event Viewer, the following was logged:

Event ID 1023:

Application: ScreenConnect.Service.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FFA743621A0 (00007FFA73E20000) with exit code 80131506.

***

Additonal events ID 1000:

Faulting application name: ScreenConnect.Service.exe, version: 20.6.28954.7473, time stamp: 0xd8e7cf0d
Faulting module name: clr.dll, version: 4.8.4180.0, time stamp: 0x5e7d21b3
Exception code: 0xc0000005
Fault offset: 0x00000000005421a0
Faulting process id: 0x850
Faulting application start time: 0x01d64976023ccaae
Faulting application path: C:\Program Files (x86)\ScreenConnect\Bin\ScreenConnect.Service.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: 3d4788e8-ff7c-4393-bcf7-56667f93b02b
Faulting package full name:
Faulting package-relative application ID:

***

Event ID 1001

Fault bucket 1823787549359789940, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ScreenConnect.Service.exe
P2: 20.6.28954.7473
P3: d8e7cf0d
P4: clr.dll
P5: 4.8.4180.0
P6: 5e7d21b3
P7: c0000005
P8: 00000000005421a0
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63B2.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6588.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6599.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6597.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER65A7.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ScreenConnect.Se_9140ad4120901de9b1b3f128681bb6287e43035_73236b80_81e92532-2ffe-419f-868f-67a1e9df716f

Analysis symbol:
Rechecking for solution: 0
Report Id: 3d4788e8-ff7c-4393-bcf7-56667f93b02b
Report Status: 268435456
Hashed bucket: 024a6e1207829f2a494f651d015ed774
Cab Guid: 0

**

Event ID 0

System.Net.Sockets.SocketException (0x80004005): An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at ScreenConnect.SocketNetworkConnection.Receive(Byte[] buffer)
at ScreenConnect.NetworkConnection.OnReadStreamNeedsBufferCycled(Object sender, EventArgs e)
at ScreenConnect.Extensions.RaiseEvent[T](Object sender, EventHandler`1 eventHandler, T eventArgs)
at ScreenConnect.BufferStream.OnNeedsBufferCycled()
at ScreenConnect.BlockBufferReadStream.Read(Byte[] buffer, Int32 offset, Int32 count)
at ScreenConnect.Extensions.ReadByteDefault(Stream stream)
at ScreenConnect.BlockBufferReadStream.ReadByte()
at System.IO.BinaryReader.ReadByte()
at ScreenConnect.MessageSerializer.Deserialize(BinaryReader reader, Type requireBaseClass)
at ScreenConnect.EndPointManager.ReceiveMessage(BinaryReader reader, Type requiredBaseMessageType)
at ScreenConnect.SocketEndPointManager.RunIncomingThread(ThreadSharedState threadSharedState

**

Event ID 0

System.Net.Sockets.SocketException (0x80004005): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 63.157.7.85:8041
at ScreenConnect.ClientNetworkExtensions.ConnectTcpSocket(Uri endPointUri)
at ScreenConnect.WindowsClientToolkit.ConnectNetworkConnection(Uri endPointUri, Uri httpProxyUri)
at ScreenConnect.SocketEndPointManager.Run()


ConnectWise Control Version:
20.6
Server Affected:
Host Client Affected:
Guest Client Affected: