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Under review

toolbox not sending tool to session without restarting service

mhighsmith 3 weeks ago updated 2 weeks ago 1

tools from the toolbox are stuck in the "sending" status until you restart the service. then they work fine. but this scenario happens again on the same system. 

ConnectWise Control Version:
19.5
Server Affected:
Host Client Affected:
Guest Client Affected:

it seems as the tool will fail when you first connect. then you run a tool and it times out. it will run the second time.